Solcara Spotlight has been developed in conjunction with some of the UK's largest and busiest corporate communication teams and press offices.

Contact

01895 820 950

Solcara Spotlight: Product features

  • Digital Dashboard: The homepage provides an overview of all current communications activity. At a glance you can see the latest enquiries, issues and press releases.
  • Enquiry Management: Quickly log and categorise enquiries, notify colleagues and record responses. The system automatically measures response times and allows you to monitor deadlines. If required you can link enquiries to issues, enabling you to deliver a consistent response for a particular item, regardless of who has dealt with the call.
  • Contact Management: More than an address book, this module allows you to record and retain a history of all correspondence with each contact (both inbound and outbound). This module also links to a number of industry-leading contact providers and you can create groups of contacts for multiple distributions.
  • Issue & Briefing Centre: The briefing centre ensures you, your senior executives and the company’s spokespeople are ready to react. Visually distinguished briefing statements and lines to take are instantly recognisable as ‘public information’, ‘confidential’ or ‘not for distribution’.
  • Online Media Centre: An Online Media Centre is the only way to operate a truly global 24/7 communications service. This module allows your back office team to publish content (eg news releases, statistics and images) directly to your online media centre without duplication of effort or expensive time delays whilst waiting for IT resource.
  • Press Release Distribution: Create, brand and manage press releases and other correspondence and then review, approve and distribute these to selected stakeholders or defined groups.
  • Asset Management: Catalogue, search and browse the latest biographies, financial reports, executive briefings etc. Classify, search and retrieve any file type or format including documents, videos and images.
  • Media Monitoring: Capture and evaluate media coverage for your organisation. Link the coverage with individual contacts to retain a record of who is saying what and when. Monitor the effectiveness of your corporate messages and react quickly when you need to.
  • Performance and evaluation reporting: Automate the production of reports that demonstrate the value and effectiveness of all your communications activities.
Downloads

Solcara Spotlight product brief

Thomas Cook puts the Spotlight on reputation

Managing Media Relations at New Scotland Yard

Solcara Spotlight at South Wales Police Force

 

“We have improved consistency in practice and communications lines and are able to demonstrate our activity through the fantastic reporting functions."

Karon Hamilton

Head of Communications

NHS Lanarkshire

 

 

"For the first time we have a secure, online stakeholder management database that we can all access, no matter where in the world we are located"

Kirsty Lane

Media Relations Executive,

De Beers